Atom Editor Invites Available

Two Atom editor invites available. I hate only rewarding new traffic, so the first will go to someone who is already on the BootStrapped Weekly newsletter (first one who tweets me). The other invite will go to someone who signs up for BootStrapped Weekly between now and midnight EST (Feb 27, 2014).

Customer Support Expectations

Customer support expectations are abysmal. Most people simply do not expect a response in a reasonable time frame. If you want to bust the doors open on a market, just give a damn about your customers. Everything else will eventually fall into place.

WhatsApp & The Other 3 Billion

Linking to this as a reminder to myself to try to see through the hype and think before reacting. That was the genius of WhatsApp really, they recognized that messaging apps are all about network effects and instead of focusing on the comparatively small market of the ‘developed world’, instead targeted the other 3 billion […]


I am really enjoying the Momentum Chrome plugin. The background images are beautiful and the to-do list is handy. But the only reason I keep it installed is the reminder for your daily focus. Every time I open a browser I get a not so  subtle reminder of what I  wanted to do today. If […]

Productized Services

In issue #5 of BootStrapped Weekly, I highlighted my recent awakening on productized services. A few weeks ago, if you wanted to start your own software company I would have recommended: find a market interests you, build a product iterate serve that market. I would have recommended you do not let yourself get side tracked […]