Do Not Reply – All Time Low

I have written a couple of times that you should never send an email and ask the recipient to not respond to it. (#8 on Ian Landman’s  10 Rules of Customer Support).

But it still happens all the time….

Today, I got an email that took it to a new low:

Do Not Reply Screen Shot

First, I was told to not reply. Of course. Why would I reply to the unsolicited email you just sent me?

Then I am given another email address  I can email about great customer service. Of course…why not?